Music On Hold - Services

Turn Hold Time into Opportunity

Don’t let hold time go to waste. Rise Music On Hold turns waiting into a calm, professional brand moment—answering common questions, setting expectations, and guiding callers toward the next step. 70% of shoppers say in-store audio influences their purchase decisions. The same power applies when they're on the line.

Schedule a Quick Demo

On-Hold Messaging Includes

Royalty-Free Music

Custom Scripts & Voiceovers

Your Jingles & Branding

Seasonal Promos & PSAs

Pre-Recorded Ads & More

Included with Radio — or on Its Own

Music On Hold comes standard with your Rise Radio subscription and is also available as a stand-alone service. Either way, it's a simple upgrade that adds real value to every customer interaction.

Share the Right Message at the Right Time

What do callers hear when you put them on hold? With our MOH service, you’re in control. Choose your music style and messaging, and we take care of the rest—scriptwriting, voiceovers, scheduling, and setup.

Use your hold time to...

• Cross-sell related products
• Promote store services or upcoming events
• Reinforce your brand and values
• Thank customers for their patience

Effortless Setup, Custom Fit

A quick phone consultation helps us understand your phone system and recommend the best solution—either internet streaming or direct file upload. From there, we handle everything so your messaging always sounds professional and polished.